OnePath product support services helps GATTEX® patients understand insurance coverage, arrange product delivery, and more.

GATTEX® (teduglutide [rDNA origin]) for Injection is a prescription medicine used in adults with Short Bowel Syndrome (SBS) who need additional nutrition or fluids from intravenous (IV) feeding (parenteral support).

ONEPATH® PRODUCT SUPPORT SERVICES

“I get a call monthly from my Patient Support Manager at OnePath. She’s real nice and real interested in what’s going on.”

Lynda is a real patient taking GATTEX.

OnePath is here

Any time your doctor prescribes you medication, it’s natural to have questions. How do I get my medication? Will my insurance cover it? Don’t worry. Our OnePath Patient Support Managers work with eligible patients one-on-one to make sure you have access to your prescribed therapy. In addition, a OnePath Onboarding and Access Specialist will work closely with you and your doctor during the first few months of treatment.

Your OnePath Patient Support Manager and Onboarding and Access Specialist will work with your doctor's office and specialty pharmacy to help you get your prescription and answer questions throughout your treatment journey.

After your doctor has prescribed you GATTEX, OnePath can help with:

1. Understanding your insurance coverage

A OnePath Patient Support Manager will help guide you through the process of accessing GATTEX and connect you with additional resources.

Patient Support Manager Icon
Your Patient Support Manager will contact you to:
  • Verify your insurance coverage information
  • Connect you with your OnePath Onboarding and Access Specialist, Specialty Pharmacist and Nurse Educator
Onboarding and Access Specialist Icon
Your Onboarding and Access Specialist is a local resource for product support. Your Onboarding and Access Specialist will:
  • Work closely with you during the first few months
  • Provide educational information about GATTEX for you to discuss with your doctor
  • Provide information about available resources for financial assistance, if needed
  • Answer any questions you may have about the steps to getting GATTEX as prescribed

What you’ll need to do

  • Sign the OnePath Start Form

    Review and sign the OnePath Start Form provided by your doctor

  • Discuss any questions about GATTEX with Your doctor

    Discuss any questions about GATTEX with your doctor

  • Coordinate with your doctor’s office to ensure you have the most up to date insurance information

    Coordinate with your doctor’s office and ensure that they have the most up-to-date insurance information

2. Arranging your delivery of GATTEX

Specialty Pharmacist Icon
A Specialty Pharmacist will contact you to:
  • Discuss GATTEX and any required co-pays
  • Arrange delivery of GATTEX to your home

What you’ll need to do

  • Arrange to receive GATTEX Shipment

    Call your specialty pharmacy to arrange for a secure location to receive your GATTEX shipment

  • Ask Specialty Pharmacist any questions you may have about GATTEX

    Ask your Specialty Pharmacist any questions you may have about GATTEX

3. Nurse training on how to use GATTEX

A Nurse Educator will contact you to schedule an in-home injection training visit
A Nurse Educator will contact you to schedule an in-home injection training visit at your doctor’s request. The Nurse Educator will:
  • Show you or your caregiver how to prepare, measure your dose and give your injection of GATTEX the right way
  • Schedule a follow-up visit to answer any questions you may have about how to use GATTEX

What you’ll need to do

  • Select a date and time that works for you

    Before your training can be scheduled, you'll need to speak with our Nurse Educator team to select a date and time that works for you

  • Ensure that you have your supply of GATTEX available for training

    Ensure that you have your supply of GATTEX available for training

  • Ask any questions you may have about how to use GATTEX

    Ask any questions that you may have about how to use GATTEX

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Important Safety Information: GATTEX may cause serious side effects including making abnormal cells grow faster, polyps in the colon (large intestine), blockage of the bowel (intestines), swelling (inflammation) or blockage of your gallbladder or pancreas, and fluid overload.
Click here for additional Important Safety Information.